{"id":912,"date":"2014-07-01T10:00:04","date_gmt":"2014-07-01T08:00:04","guid":{"rendered":"http:\/\/hatrabbits.com\/?p=912"},"modified":"2023-11-16T10:31:37","modified_gmt":"2023-11-16T09:31:37","slug":"low-tech-innovation-2","status":"publish","type":"post","link":"https:\/\/hatrabbits.com\/en\/low-tech-innovation-2\/","title":{"rendered":"Low-tech innovation (2\/2) &#8211; Don&#8217;t underestimate the obvious"},"content":{"rendered":"<h3>Don&#8217;t underestimate the obvious<\/h3>\n<p><em>Innovation is nothing more than the successful implementation of a new idea. Once you understand this, it\u2019s not that hard to imagine ways to improve your organisation. You can use literally everything and everyone to change your operation for the better.<\/em><\/p>\n<p>A lot of times we are so focused on the future and the latest technology, that we tend to forget the obvious. The simple solutions. Of course, you don\u2019t want to be overtaken by time, but we should not underestimate the power of a few low-tech (or non-tech) ideas.<\/p>\n<h4><strong>Listen to your audience<\/strong><\/h4>\n<p>One of the big pioneers in healthcare in the Netherlands is<strong> Lucien Engelen<\/strong>. He is the director and co-founder of the <a title=\"Radboud Reshape Center\" href=\"http:\/\/radboudreshapecenter.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Radboud REshape Center<\/a>, the innovation lab of the Radboud University Medical Centre. Although Lucien is a tech-nerd and huge ambassador of the latest technology, he also endorses the power of low-tech ideas and social innovation.<\/p>\n<p>A few years ago Lucien introduced the <em>Chief Listening Officer<\/em>, someone who just listens to the needs and experiences of patients. This way, patients can talk to someone \u2013 a highly valued social aspect that is often missing in time-pressured environments. Afterwards, the collected stories are used to improve the health policy.<\/p>\n<p>The introduction the Chief Listening Officer led to a magnification of customer satisfaction. Patients feel taken seriously and give an average rating of an 8.2\/10. It also resulted in a new project called <a title=\"AYA4\" href=\"http:\/\/radboudreshapecenter.com\/projects\/aya4\/\" target=\"_blank\" rel=\"noopener noreferrer\">AYA4<\/a>. A simple online platform where young people with cancer can meet and exchange stories.<\/p>\n<h4><strong>It can be that simple<\/strong><\/h4>\n<p>Until a few years ago, spending time in a hospital bed was not completely without a risk. Staying in a hospital environment could cause you to end up with a serious infection. Some of these infections could even be life-threatening. <strong>Peter Pronovost<\/strong>, an anesthesiologist and critical care physician, came up with an absurdly simple method to prevent these infections.<\/p>\n<p>In a study of 100 Michigan hospitals, he found that 30 percent of the time surgical teams skipped one of five essential steps. To prevent these unnecessary mistakes he introduced a checklist protocol, containing five essential steps like; &#8220;Wear a sterile mask, hat, gown and gloves.\u201d and &#8220;Wash your hands with soap.\u201d<\/p>\n<p>Silly as it may sound, Peter\u2019s idea worked. During the first 18 months of its introduction in the State of Michigan, his checklist saved an estimate of 1500 lives and $100 million.<\/p>\n<p><strong>Was this blog post helpful?<\/strong><br \/>\nDo you know some exciting examples of low-tech innovation? Or did your ever come up with a stunningly brilliant, but simple idea?<br \/>\n<span style=\"background-color: #ffff00;\"> Let me know in the comment box below.<\/span><\/p>\n<p><em>If you enjoyed reading this article, feel free to share it with your network by hitting one of the\u00a0buttons below. This way other people can benefit from the article as well.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>A lot of times we are so focused on the future and the latest technology, that we tend to forget the obvious. The simple solutions. <\/p>\n","protected":false},"author":1,"featured_media":22954,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"mc4wp_mailchimp_campaign":[],"footnotes":""},"categories":[197],"tags":[201,195,200,202,199,198,203],"class_list":["post-912","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-innovation","tag-chief-listening-officer","tag-healthcare","tag-hospital","tag-lucien-engelen","tag-michigan","tag-peter-pronovost","tag-radboud"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Low-tech innovation (2\/2) - Don&#039;t underestimate the obvious - HatRabbits<\/title>\n<meta name=\"description\" content=\"A lot of times we are so focused on the future and the latest technology, that we tend to forget the obvious. 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