Unpleasant design can be a great way of discouraging undesirable behaviour. By adding a bit of friction, bad behaviour can be prevented.
Covid-19 has caused a whole new range of problems. Luckily, a bit of creativity during a crisis can turn challenges into opportunities.
Solving problems often means looking for inspiration in other areas. Many innovative solutions are inspired by solutions from elsewhere.
Sometimes it's more effective to go along with your adversary. Be like a martial arts master and use your opponent's force to get where you want to go.
Sometimes, terrible situations bring unexpected opportunities. The trick is to recognise and utilise these opportunities.